Refund Policy

Last revised: 2026

Merchant of Record

All purchases from TOMO Fonts are processed by Paddle.com Market Ltd, who acts as the Merchant of Record. Paddle’s refund policy applies to all transactions.

Refund Eligibility

Refund requests are handled by Paddle in accordance with their Refund Policy, which includes:

• A discretionary refund window of 14 days from the date of purchase;
• Statutory withdrawal rights where applicable by local consumer protection law (e.g. 14 days in the EU/EEA/UK, 7 days in South Korea/Brazil/China/Canada, 5 days in Singapore);
• Refunds for technical or product defects that cannot be resolved.

How to Request a Refund

To request a refund:

• Use the “View receipt” or “Manage subscription” link in your transaction confirmation email;
• Or visit paddle.net and select “Request refund”.

If eligible, refunds will be processed using the same payment method and within 14 days of approval.

After a Refund

If you receive a refund, your license to use the purchased Font Software is revoked and you must cease all use, uninstall, and delete all copies of the Font Software in accordance with our EULA.

Contact

For questions about a specific transaction, contact Paddle directly via paddle.net. For general inquiries, contact us at abc@tomofonts.com.